Transport Ventilators   |   Air/Oxygen Blenders   |   MRI Ventilators

Any Questions? +1-800-224-6633

 Service

Ship to:
Bio-Med Devices, Inc.
Service Department
61 Soundview Road
Guilford, CT 06437 USA

1 800-224-6633

Technical Support - ext. 226
email - techsuprt@biomeddevices.com

Service Requisition Form 

The Service Requistion Form is  attached in link below. If returning a unit for service or repair please complete the Service Requisition Form  below and e-mail to  techsuprt@biomeddevices.com. Please include a copy with the unit.

Download Service Requisition Form

WARRANTY

All of Bio-Med Devices' Ventilators, Blenders, and Monitors are warranted to be free from defects in material and workmanship for a period of one (1) year from the date of purchase.  An extended warranty for an additional year may be purchased, if desired.

RECOMMENDED MAINTENANCE SCHEDULE

Note: If using contaminated gas sources, more frequent servicing is required.

Maintenance scheduling of Bio-Med Devices products is dependent upon frequency of use, condition of supply gases, and handling. Calibration may be periodically verified by qualified personnel following prescribed checkout procedures as described in our service manuals. Due to the unique design of Bio-Med Devices ventilators, we recommend preventative maintenance be performed by experienced personnel at the factory although parts are available. Recommended maintenance is as follows:

Crossvent (all models)

IMPORTANT NOTICE: Due to the nature of the device and parts obsolescence, beginning January 2012, Bio-Med Devices will no longer perform service on Crossvents that are over 10 years old with monochrome displays.  If this is your situation, you may contact customer service for information on a possible trade-in allowance towards the purchase of a new Crossvent+ ventilator with color display and other enhancements.

  • Annual Performance Check
  • Preventive Maintenance (PM)- every two years or 10,000 hours

Blenders:

  • Annual Performance Check
  • 2 year Preventative Maintenance

MVP-10 & IC2A

  • Annual Performance Check
  • 3 year Preventative Maintenance
  • 10 year Preventative Maintenance, Re-Tube overhaul

Ventilator Rental Agreement